HERE TO HELP
Terms of sale
Shopping with Hearthmeadow Essentials
The seller is Tesseract Trading Ltd, trading as Hearthmeadow Essentials. Our registered office is 26 Brook Hill Way, Rotherham, S65 4GD, United Kingdom. You can reach us at hello@hearthmeadowessentials.co.uk.
Prices and orders
Prices are in pounds sterling and include applicable taxes. Delivery is shown separately before payment. Product descriptions state the size, contents and other relevant details; photographs may look different on different screens.
Choose your items, review your basket, enter your delivery details and check the full total. You can correct details before payment. The final payment button commits you to paying that total.
An order is accepted when payment has been confirmed and we confirm acceptance. If an item cannot be supplied, we will contact you and refund any payment for it. We will not substitute another product without your agreement.
Delivery and returns
Please read our delivery and returns information. The delivery arrangements shown at checkout apply to your order. Your rights where goods are faulty or misdescribed are not limited by these terms.
Questions or complaints
Email us with your order reference and the problem so we can help. These terms do not take away any consumer rights that apply where you live.
Last updated: 13 November 2026
